Shipping & Delivery Policy

At Alvora India, we strive to deliver your orders quickly, safely, and efficiently across India.

1. Shipping Coverage

• We currently deliver across [India/selected pin codes only].
• For remote or unserviceable areas, we may contact you to arrange alternate delivery options.

2. Processing Time

• Orders are usually processed within 1-3 days of confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Timelines

• Standard delivery: [3–7 business days] depending on the shipping address.
• Express delivery (if available): [1–3 business days] at an additional charge.
• Delivery timelines are estimated and may vary due to logistics delays, weather, or unforeseen circumstances.

4. Shipping Charges

• Standard shipping: Free Based on order value.
• Express shipping: ₹150 (if available).
• Any applicable charges will be displayed at checkout before payment.

5. Order Tracking

• Once shipped, you will receive a tracking ID and courier partner link via email/SMS/WhatsApp.
• You can track your shipment in real-time until it reaches your doorstep.

6. Delivery Attempts

• Our courier partners will attempt delivery [2–3 times].
• If unsuccessful, the package will be returned to us, and we may reship upon request (additional charges may apply).

7. International Shipping

• Currently, we do offer international shipping at an extra shipping charge as applicable.
• If offered, delivery timelines and charges will be communicated at checkout.

8. Damaged or Missing Deliveries

• If you receive a package that is tampered with, damaged, or missing items, please contact us within 24-48hours with photos.
• We will investigate and arrange a replacement/refund as per our Return & Refund Policy.

9. Contact Us

For shipping or delivery-related queries, contact:

Alvora India – Customer Support
Email: hello@alvoraindia.com